MANILA, Philippines ? Globe Business, the enterprise and corporate client servicing unit of Globe Telecom, takes part in the 5th International ICT Awards as it continues to contribute in advancing the country?s BPO sector.
Globe Business has been an ardent supporter of the ICT Awards since 2008 and remains a strong partner of the Canadian Chamber of Commerce of the Philippines and the Business Processing Association of the Philippines in this annual event.
The International ICT Awards honors individuals and organizations for their outstanding performance in promoting the country as one of the top BPO destinations around the globe. It aims to continuously improve ICT in the Philippines by encouraging innovation and excellence among BPOs. The awarding takes place on March 31, 2011 at Dusit Thani Manila.
For four years now, Globe Business has been presenting the ?BPO Employer of the Year? award, an honor given to organizations in the local customer service industry who contribute to the Philippines? global recognition and competitiveness in the field. Winners of this award are recognized for their significant investments in human resources, exemplary practices and commitment to corporate social responsibility, among others.
?We have remained strong in the BPO industry and they have our support as we collaborate to further enhance the position of the Philippines in the international markets,? said Jesus C. Romero, Enterprise Segments Head of Globe Business. ?We are pleased to be part of the 5th International ICT Awards ? Philippines 2011 as we recognize and honor the achievements of BPOs that continue to provide its employees with the best possible working environment where they can develop both professionally and personally.?
?At Globe Business, we understand that an enterprise?s most important asset is its people. The customer service sector is an industry that heavily relies on the skill and capabilities of its human resources, hence, we are honored to be given this opportunity to recognize the commitment of BPOs to their employees,? added Romero.
As it further sustains strong partnerships with BPOs, Globe offers end-to-end solutions that can serve as effective tools for companies to further attract and retain their assets. Globe Business? Employee Prepaid Plus service, for instance, enables customers to deploy communications allowance as part of their company benefits that employees can value and enjoy. Globe Business is also focused on providing the sector with reliable and diverse domestic and international backbone networks. It assures BPOs and enterprises that it delivers telecom solutions that are certified with international standards.
?For us, it?s all about supporting the industry and our role as telecom service providers is to invest in our infrastructure to provide the best customer experience. But we don?t stop there. We also bring world-class services that are certified by international standards. Certifications are part of our support system that ensures customers what they get are at par with global standards. The effect has been tremendous and it has allowed us to continue to invest in the industry,? Romero said.CLICK
Globe Business has been an ardent supporter of the ICT Awards since 2008 and remains a strong partner of the Canadian Chamber of Commerce of the Philippines and the Business Processing Association of the Philippines in this annual event.
The International ICT Awards honors individuals and organizations for their outstanding performance in promoting the country as one of the top BPO destinations around the globe. It aims to continuously improve ICT in the Philippines by encouraging innovation and excellence among BPOs. The awarding takes place on March 31, 2011 at Dusit Thani Manila.
For four years now, Globe Business has been presenting the ?BPO Employer of the Year? award, an honor given to organizations in the local customer service industry who contribute to the Philippines? global recognition and competitiveness in the field. Winners of this award are recognized for their significant investments in human resources, exemplary practices and commitment to corporate social responsibility, among others.
?We have remained strong in the BPO industry and they have our support as we collaborate to further enhance the position of the Philippines in the international markets,? said Jesus C. Romero, Enterprise Segments Head of Globe Business. ?We are pleased to be part of the 5th International ICT Awards ? Philippines 2011 as we recognize and honor the achievements of BPOs that continue to provide its employees with the best possible working environment where they can develop both professionally and personally.?
?At Globe Business, we understand that an enterprise?s most important asset is its people. The customer service sector is an industry that heavily relies on the skill and capabilities of its human resources, hence, we are honored to be given this opportunity to recognize the commitment of BPOs to their employees,? added Romero.
As it further sustains strong partnerships with BPOs, Globe offers end-to-end solutions that can serve as effective tools for companies to further attract and retain their assets. Globe Business? Employee Prepaid Plus service, for instance, enables customers to deploy communications allowance as part of their company benefits that employees can value and enjoy. Globe Business is also focused on providing the sector with reliable and diverse domestic and international backbone networks. It assures BPOs and enterprises that it delivers telecom solutions that are certified with international standards.
?For us, it?s all about supporting the industry and our role as telecom service providers is to invest in our infrastructure to provide the best customer experience. But we don?t stop there. We also bring world-class services that are certified by international standards. Certifications are part of our support system that ensures customers what they get are at par with global standards. The effect has been tremendous and it has allowed us to continue to invest in the industry,? Romero said.CLICK
The EU is the biggest investor in Telecom equipment, but the US has the lead in all other ICT subsectors, namely IT components, computer services and software, and IT equipment. In the EU, only 20% of all patents registered are within the ICT sector, whereas in the US it is 50%. Europe recognises the importance of the ICT sector, highlighting it as a key industry in which it needs to advance and increase investment. The European Commission said that it would increase its ICT research funding from €1.1bn in 2010 to €1.7bn in 2013 and called on EU countries to match the increase8. The EU has made provisions for this in the Lisbon Objective, as well as in its Europe 2020 Strategy. Results are already visible in central Europe, where Hungary, the Czech Republic and Poland significantly increased their workforces in ICT, following the “big four” the UK, Germany, France and Italy. Interesting developments can be also seen in the Nordic countries, especially Finland, Sweden, and Estonia which are some of the few EU countries that invest larger proportions of their GDP in ICT than does the US2.
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